Dental

Our experienced consultants install proven systems and have an impeccable reputation for growing practices.  Our services are customized to your individual practice and our combination of onsite and individualized training systems will generate the growth in your practice you deserve.  “Better Service to More Patients with Less Stress.”

All consulting consists of four elements: 1) Diagnostic 2) Information 3) Implementations 4) Motivation. Capacity Management recognizes the need for all four to be successful in the consulting process.  Our services include each element with special attention to the most critical blockage of each practice we consult with.

PRACTICE DIAGNOSTICS

Initial two day in office visit

• Doctor and team interviews
• Practice exam and observation
• Statistical analysis
• Team assessments
• Doctors goals and objectives
• Systems assessment
• Practice profitability
• Personalized report of findings
• Prioritized action plan
• Fee analysis

Periodic in office visits

• Implementation coaching
• Team training

Ongoing diagnostics

• Monthly stat watch system
• Monthly accountability phone call
• In-depth fact finders
• Action plan review
• Practice re-directs

INFORMATION & SYSTEMS

A partial list of the systems and curriculums we may implement in your program:

• Cancellations/No Shows 
• Hygiene Recall  Systems 
• Case Recommendations/Acceptance 
• Developing a better Case Average
• Patient Reactivation Systems 
• New Patient Processing
• Profitability 
• Goal Setting/Monitoring Systems
• Collection System 
• Staff Development System 
• Introduction to Scheduling Systems
• Referral Mastery 
• Bonus Systems
• Practice Capacity 
• Team Management/Communication
• Financial Arrangements/ Closings
• External/Internal Marketing
• Effective Restorative Scheduling
• Hiring Procedures
• Financial Policies
• Team Meetings
• Overhead Control

PRACTICE IMPLEMENTATION

Program consulting consists of the contact needed to assure a system or principle is fully implemented.  We will continue to work with you and your team until skills is fully implemented and mastered.  There are no short cuts here, and this is where other management companies fall short.

• Scheduled monthly consulting calls
• Unlimited e-mail question to consultant
• Marketing coaching and trainings
• Tele-trainings
• Monthly statistical monitoring
• In-office implementation coaching and team training

MOTIVATION AND BELIEF

You will find our consulting, coaching and targeted trainings will help you and your team stay motivated.  Our vast experience in practices from coast to coast will help you and your team develops the necessary belief that it is being done in other practices and your practice can succeed as well.  Below is a few ways we help you and your team stay focused.

• Tele-trainings
• In-office visits
• Specialty calls
• Recordings
• Reading assignments
• Incentives system
• Practice praising
• Administrative coaching
• Seminars

“Better Service to More Patients with Less Stress”