Capacity Management is uniquely build around the concept of an individualized consulting program specific to your practice, your goals, and your expectations. No two practices, or doctors, are exactly the same; we know how to adapt and apply our practice-building knowledge so you can reach your objectives. As we begin your consulting service, it is imperative that we get detailed information that will drive our individualized recommendations. We will request some information prior to our initial in-office visit as part of our CM Exam Packet.
STRATAGIC ACTION PLAN
Following the initial on-site visit, you will receive a Strategic Action Plan outlining the observations of the visit and recommended information, actions, and systems to help improve your practice and reach your goals. You will be scheduled for a recorded telephone consultation, detailing your action plan with emphasis on your top three blockages.
INITIAL ON SITE VISIT
Our service always starts with an initial on-site visit, so we may learn more about you and your team. This takes place as soon as schedules allow. During this visit, we typically would start with observation, then diagnostics and key team interviews. This visit should also include a 2-3 hour meeting with the entire team. Scheduling details will be worked out based on travel arrangements.
Your team will be required to forward practice statistics and Key Practice Indicators to us every month. Your consultant and the Capacity Management team will review the monthly statistics to reveal progress, update strategies, and identify any new concerns in keeping with your action plan.